General Terms and Conditions
We operate Slotmafia and provide an online casino platform for registered users. This Terms and Conditions page sets out the rules that govern access to and use of our services, and explains the contractual relationship between you and us. Read these terms carefully before registering, depositing or playing. By using the site you accept these conditions, any applicable promotions rules, and the account controls that apply to transactions, bonuses and account management.
Account responsibilities
Keep account details secure and use only one account per person, household and payment method. Complete verification when requested; KYC is required before withdrawals. Notify support immediately of unauthorised access. Accounts may be restricted, suspended or closed for fraud, multiple accounts, or breach of these terms. Set deposit and play limits in account settings where available.
Eligibility requirements
Registration is open only to users who meet minimum age and legal requirements in their jurisdiction. You must be at least 18 years old. Availability of services depends on local laws and account eligibility. Restricted regions and promotional exclusions are listed in the full Terms and Conditions.
Acceptable use of the service
Use the site for lawful, personal gambling only. Prohibited conduct includes collusion, automated or bot play, attempting to bypass restrictions, chargeback abuse, or tampering with games. Do not use another person’s payment method without authorisation. Breach of acceptable use may lead to forfeiture of funds and account closure.
Bonus and promotion rules
Bonuses and promotions are subject to specific terms. General principles: one active bonus at a time; wagering requirements apply; game contribution rates and excluded games are set per promotion; bonuses expire if not used within the stated period; maximum withdrawal limits may apply to bonus winnings. Bonus abuse or circumvention of promo rules will void bonuses and winnings.
Deposits and withdrawals
Deposits may be made in supported fiat and cryptocurrency options. Minimum and maximum amounts depend on method and promotion. Deposits are usually instant; card or bank processing times may vary. Withdrawals require completed verification and are processed to the original method where possible. Processing times and limits depend on the chosen method and account status. Third-party fees from banks or processors are not controlled by us.
Dispute handling
Contact live chat or support email to report disputes. Provide account details and documentation when requested. We will review disputes in line with these terms. Decisions are made according to the Terms and Conditions and site policies. If you remain unsatisfied, follow the escalation route described in the full Terms.
Updates to the terms
We may amend these Terms and Conditions from time to time. Changes will be published on the site and may be notified by email. Continued use after changes means acceptance of the updated terms. Check the Terms periodically to stay informed of your rights and obligations.