Stay in Control

At Slotmafia we are committed to safe and responsible play. We promote clear rules, practical tools and real choices so customers can control their activity. This page explains our approach to risk reduction, the limits and account controls available, how to spot signs of harm, and where to get independent help. Responsibility is part of how we operate - not a slogan. Use these options any time you feel gambling is affecting your life, finances or relationships. Contact support to apply limits or for help finding local services.

Player protection principles

Slotmafia Responsible Gambling is built on harm minimisation, transparency and customer choice. We provide clear terms, easy access to controls, and pathways to restrict play. Measures are practical and designed to help you manage time and spending.

Tools to manage your gambling

Deposit and loss limits

Set daily, weekly or monthly deposit limits from your account settings. Limits reduce how much can be added via the cashier and apply immediately once saved. Loss limits may be available on request and can cap net losses over set periods.

Time limits and cooling-off

Session timers and time-out options let you pause activity for a chosen period. Cooling-off allows a temporary break from the account without full closure. Use time limits to reduce long sessions and regain perspective.

Self-exclusion

Self-exclusion closes access for a defined period or permanently. Requests can be made via account settings or support. During exclusion, access to the account and marketing is blocked in line with the chosen timeframe.

Recognising signs of problematic behaviour

Warning signs include chasing losses, betting more than planned, neglecting work or family, borrowing to gamble, and hiding activity. Increased anxiety, mood changes or financial strain are also common indicators. Early recognition helps contain harm.

Guidance for staying in control

Create a budget for entertainment and treat gambling as a paid activity with a strict limit. Use deposit caps and session timers. Avoid using credit for gambling and do not chase losses. Set reminders to take breaks and review your activity regularly.

Professional help and support organisations

If gambling causes distress, seek specialist help. In Australia contact Gambling Help Online for web chat and resources, Lifeline on 13 11 14 for immediate crisis support, and Gamblers Anonymous for peer meetings. Counsellors and financial advisors can assist with budgeting and debt. Support is confidential and available 24/7 through national services.